General Questions

Q: Where can I get more information about your products?

A: If you'd like to know more about our products, feel free to message us on our livechat or send us an email to hello@savorly.ca. We are passionate about our products and would love to answer any questions you have!

Q: Can you help me place my order?

A: If you're having trouble placing your order, please contact us at hello@savorly.ca and we will bend over backwards to help you resolve the issue.

Q: Do you ship outside of Canada?

A: We currently only ship across Canada. If you're located in the US and would like to place an order,  please contact us at hello@savorly.ca and we will try our best to make shipping arrangements for you.

Q: How does Savorly.ca pick their products?

A: We choose our products based on three criteria: 

Design: The quality inside should show on the outside packaging too.
Taste: Pure ingredients define the flavors; no cutting corners in the process. 
tory: The makers are startups with skin in the game and they have the history to show it.

If you have a product that fits our criteria, feel free to reach out to us!

Shipping Questions

Q: What is the order processing time?

A: All orders are processed within 1-2 business days. Orders are processed Monday to Friday except for statutory holidays.

Q: What is the estimated delivery time?

We ship from Toronto, ON; packages often arrive sooner to local or nearby destinations. 

Shipment Method Estimated Delivery Time
Regular Shipping 3 - 8 business days
Express Shipping 2 - 4 business days


Q: What is the status of my order?

A: Once your order has been placed, you will receive an email confirmation with the details of your purchase. Once your order has been shipped, you will receive another email with your tracking number.

Q: How do I track my order?

A: We will email you a tracking number. Once your package has been scanned, the tracking information will be available for tracking. Please allow up to 24 hours for the tracking information to be available. 

Q: What are the shipping rates?

A: We are currently offering flat shipping rates for all orders across Canada and free shipping on orders $89 plus to throughout Canada (exluding the territories). Fee shipping also does not apply to the "Ready-to-Ship" Gift Box Collection. Please visit our shipping policy page for more information.

Q: How do you package my order?

A: To prevent damage of products during shipment, we package all our orders in cardboard boxes, crinkle paper and bubble wrap. 


Return/Refund Questions

Q: What is the return policy?

A: Since our products are edible goods, we do not accept returns and all sales are final. However, if you receive an item that is defective or damaged due to shipping, please view our refund policy and contact us at hello@savorly.ca with details of the product in question.



    • For groups of 5 to 500+
    • Shipping throughout Canada and the U.S.
    • Gluten-Free, Allergen-Free, and Vegan options
    • Hassle-free and discreet address collection
    • Fully customizable branding and personalization
    • Dedicated account manager and in-house design team

    • PRODUCTS, PRODUCTS, PRODUCTS: Discover our diverse selection of Canadian-made goods and trendy imports, catering to every taste, including vegan, gluten-free, and allergen-free options.
    • CARE: We're committed to seamless and transparent delivery, with dedicated support at every stage of your journey.
    • CUSTOMIZATION: Personalize your gift box with branded bands, logo mugs, and heartfelt messages, reflecting your brand's story inside and out.

    • DISCOVERY: Define your project's scope, budget, and timelines. Whether you have specific ideas or prefer collaboration, we're here to assist.
    • QUOTES & CUSTOMIZATIONS: After finalizing your order details, we'll provide a comprehensive quote covering customization choices, product selections, and shipping specifics. Once approved, we're ready to proceed!
    • PROCESS: We finalize shipping details, ensuring your gifts arrive punctually and exceed expectations, both visually and in taste. Relax knowing your order is in good hands!


"Absolutely exceptional service! From start to finish, this gifting company exceeded all expectations. Their wide range of products cater to every taste and preference, ensuring there's something special for everyone. The attention to detail throughout the process was remarkable, and the team's dedication to ensuring everything was perfect was evident in every step. The recipient was absolutely delighted with the presentation and quality of the gifts. I highly recommend this company for anyone looking to make a lasting impression with their gifts. Five stars all the way!"


"Bravo to this gifting company! As a fashion enthusiast, I'm always seeking unique ways to express style, and they delivered beyond my expectations. The curated selection of gifts reflects a keen understanding of contemporary trends, seamlessly blending fashion-forward items with timeless elegance. Their attention to detail is akin to haute couture, ensuring each gift is impeccably presented!"


"An absolute game-changer in the world of gifting! This company's strategic approach to gifting aligns seamlessly with modern marketing tactics, making them a standout choice for businesses seeking impactful brand representation. Their curated selection of gifts goes beyond mere products; each item tells a story and creates meaningful connections with recipients. Highly recommended for businesses looking to make a memorable impact!"